NPSLab is the automated NPS platform for restaurants, hotels, and retail. Discover what your customers think and make data-driven decisions in real-time.
Free forever • No credit card required
Overview of your metrics
NPS Score
42
+5 pts this month
Responses
1.247
+12% this week
Response Rate
34.5%
-2% this month
Active Surveys
3
in progress
NPS Distribution
Last 30 days
Quick Actions
Collect feedback automatically, analyze in real-time, and make data-driven decisions.
Set up your NPS survey in less than 5 minutes and start collecting feedback automatically.
Identify dissatisfied customers before they leave your business.
Intuitive dashboard with actionable insights to improve every aspect of your business.
Automate feedback collection and eliminate manual spreadsheets.
No limits on surveys, responses, or contacts. Grow without worries.
From signup to first insights in less than 5 minutes.
Quick signup in 30 seconds. No credit card required.
Customize your NPS survey with your brand and questions.
Receive feedback in real-time and make better decisions.
Start free and upgrade when you need more.
Start free, no credit card required. Upgrade anytime.
See how businesses from different sectors use NPSLab to improve customer experience.
Restaurants that implement consistent NPS surveys typically increase their score by 20-40 points in the first 3 months.
Restaurants and Bars
Food Service Industry
Hotels that collect feedback in real-time can identify problems before they become negative online reviews.
Hotels and Resorts
Hospitality Industry
Retail stores that regularly track NPS report better retention and increased average ticket.
Stores and Boutiques
Retail Industry